What should be controlled for good results in food preservation?emreThere is no single answer to this question. There are different needs for each food you want to preserve. In general, it is necessary to control temperature and humidity for the preservation of fruits and vegetables. Preservation made with these two elements will be sufficient in fast consumption conditions. For medium and long-term storage needs, CO2 level (carbon dioxide) control ensures that these types of products are healthy and long-lasting. Only temperature control will be sufficient for products to be stored as packaged.
What are the lead times in projects? How does your project management process work?emreThere are non-standard applications and solutions in special projects and product selection is made depending on the project content. Product delivery times are determined depending on the products selected. Our project management process starts with the first meeting with our sales representative. Later, the needs are determined and transferred to the project team. From this point on, the project is managed together with sales and management departmant.
In which areas and sectors do you operate?emreThe Air Conditioning and Cooling sector is our main sector, and the energy sector is among the sectors we operate in.
How do you determine the capacity and product I need?emreIt will be enough to reach our sales representatives.
What does your after sales support include? What are your technical support conditions?emreWe provide both training and live support services to all industry professionals who buy and use our products and serve end users with these products.
What are your payment options? Are there installment or maturity options for credit card?emreThere are installment and maturity options, it will be sufficient to reach our sales representatives for details.
Are your products original? Is there a guarantee?emreYes, it's original and guaranteed.
Do you provide training to use products and infrastructure after installation? How does your training process work?emreWe organize free trainings on regularly determined subjects within Ercan Academy.
What is a remote monitoring system, what does it do?emreRemote monitoring system is used to monitor and record how the cooling / air conditioning systems work and what they control. It is possible to monitor and control the facility from anywhere in the world with an internet connection.
Where are the products produced?emreDixell in Italy, Bock in Germany and Czechia, Sensata in the USA, J&E Hall in Italy, Leitenberger in Germany and E.C.A. in Turkey
I want to buy a compressor and have to choose a product. How can I access model and capacity information?emreYou can access the online selection program at vap.gea.com.
Do you have services such as assembly or commissioning?emreWe are a distributor company therefore we do not have such that services. But we have a free training service.
What is the maximum delivery time for your products? How does the procurement process work for out of stock items?emreDelivery time for out of stock products depends on the order quantity. Usually it takes 3-4 weeks on average.
Content that might interest you
E.C.A. Refrigeration Valves & Line Equipment By ERCAN TEKNIK A.S. ERCAN TEKNIK IKLIMLENDIRME A.S. is proud to present a new...Read More